Healthcare companies, and many others, now must consider a different level of demand from consumers when it comes to payments. We have to deliver on consumers’ anywhere, anytime mindset and their expectations of convenience. The effect even spills over from B2C to B2B, because of course employees of companies are consumers, too. “Treasury is becoming a huge advocate for change,” said Julie Qualiato during the panel. “We are seeing more payment types tailored to different consumer preferences,” added Emily Vaughn. It’s ultimately a question of being nimble to keep up with these new expectations. But we can’t forget risk reduction and security, and we have to be mindful of cost even as we work to meet demand for speed, mobility, and convenience.