Reduced Documentation Time Leads to Increased Face-time with Patients

HIMSS Analytics recognizes Shawnee Mission Medical Center for their status as a Stage 7 hospital, as tracked by the Electronic Medical Record Adoption Model (EMRAM) SM

Though the importance of accurate documentation in healthcare cannot be understated, physician and patient conversations should never be cut short due to documentation tasks. Leveraging innovative health information and technology systems in the organization is vital to improving and streamlining care, but utilizing these systems should be empowering – not overwhelming – to staff.

Positioning physicians for more face-time with patients

Shawnee Mission Medical Center recognized the value of engagement between patients and physicians. Noting the time often spent on documentation tasks, the organization wanted to ensure that physicians spent more time with patients than on a computer. With this in mind, the organization set internal goals aimed at

• less screen-time and more face-time between physicians and patients; and

• reduced hours for evening documentation among physicians as part of the organization’s efforts to decrease physician burnout.

Physician Documentation Improvement Project

To meet this goal, Shawnee Mission Medical Center implemented the Physician Documentation Improvement Project.

Using advanced analytics tools, the organization identified areas where providers struggled with the electronic medical record (EMR) and focused on optimization around it. Working closely with their quality department, Shawnee Mission Medical Center introduced new and improved documentation tools, which helped physicians build their notes as they reviewed patient charts, rather than spending hours later to document.

As a result, physicians spent significantly less time on documentation and more valuable time with each individual patient to help decrease physician burnout.


Reduced documentation time by three of Shawnee Mission Medical Center’s top hospital-based physicians after the project implementation

HIMSS Analytics Stage 7 Validation

HIMSS Analytics is proud to recognize Shawnee Mission Medical Center for their recent validation as a Stage 7 health system on both the EMRAM℠ and O-EMRAM℠ (Outpatient Electronic Medical Record Adoption Model).

“In an effort to improve physician adoption of the EMR, Shawnee Mission Medical Center embarked on a project to reduce physician documentation time to less than five minutes. Through a focused effort to streamline the process, the medical center exceeded their goal, and now, the average documentation time for physicians takes less than two minutes,” said Philip Bradley, regional director of North America at HIMSS Analytics.

“Adventist Health System and Shawnee Mission Health have been deliberate in their journey to utilize health information technology to assist caregivers in the delivery of safe and high quality care to our patients. We are excited that our efforts around the use of technology solutions have been recognized with the HIMSS Analytics Stage 7 distinction,” stated Dr. Larry Botts, the organization’s chief medical officer.

HIMSS Analytics will recognize Shawnee Mission Medical Center at the 2018 HIMSS Conference & Exhibition, held from March 5-9, 2018, at the Venetian-Palazzo-Sands Expo Center in Las Vegas, Nev. Visit the HIMSS Analytics website for more information on the healthcare provider maturity models and Stage 7 award.


About Shawnee Mission Medical Center

Shawnee Mission Health (SMH) includes Shawnee Mission Medical Center (SMMC) in Merriam, Kan., a 504-bed facility with more than 22,000 inpatient admissions and more than 200,000 outpatient admissions annually; SMH – Prairie Star; SMH – Overland Park and Centra Care Shawnee Mission Urgent Care and physician practices located throughout Johnson and Leavenworth Counties. SMMC is the only Kansas City area hospital to earn a five-star rating from the Centers for Medicare and Medicaid Services. SMH employs more than 3,200 local residents and supports an exceptional staff of nearly 700 physicians. SMH is part of Adventist Health System (AHS), the largest not-for-profit, Protestant healthcare organization in the nation.

About HIMSS Analytics

HIMSS Analytics is a global healthcare IT market intelligence, research and standards organization assisting clientele in both healthcare delivery and healthcare technology solutions business development to make lasting improvements in efficiency and performance. Visit the HIMSS Analytics website for more information on the EMRAM and other maturity models.

About HIMSS North America


Media contacts:

Maura Bilek | HIMSS North America | 1 (312) 915-9510

Kyle Munderville | HIMSS Analytics  | 1 (802) 657-6724