Corporate Member News

SPH Analytics Launches Express Patient Experience Surveys

Patient experience and population health leader SPH Analytics recently launched a line of Express Surveys as part of its Population Engage patient experience suite.  Express Surveys are short, streamlined patient experience surveys designed to efficiently gain prompt feedback from patients, giving the provider organization a wealth of strategic and tactical knowledge in order to take meaningful action. Express Surveys help an organization improve its overall patient experience, and as a result can positively impact CAHPS® survey results. Express Surveys utilize digital methodologies such as email, text messaging, and Interactive Voice Response (IVR) to reach patients within hours of their healthcare encounter and allow true census sampling

Click for Full Release