Corporate Member News

Survey: Patients Prefer Secure Texting Over Patient Portal Communication From Their Physicians

Only 10 percent of patients prefer to receive physician communications via patient portals, whereas twice that many (19.6 percent) favor receiving information via secure text messages when in-person and phone calls are not an option. The new survey, conducted by DrFirst, the nation’s leading provider of e-prescribing and patient medication management solutions, also found that more than 90 percent of respondents would like the ability to communicate via secure text messaging with a family member’s care team if that loved one were ill.

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