Karen Wilding

University of Maryland Medical System

Director of Operations

Karen Marie Wilding is the Director of Operations for Information Services & Technology (IS&T) at the University of Maryland Medical System (UMMS).   Her professional focus is geared towards achieving and maintaining transformation in care delivery with the use of technology.

Karen joined University of Maryland in 2009.  She is responsible for directing operations for the IS&T Department; a portfolio that includes over 500 employees and contractors, an annual operating budget of over $100 million and capital investments in excess of $50 million.  She manages teams that provide financial, contractual and compliance advisory services as well as management of vendor accounts, communications, workforce development and business logistics for the enterprise information services group for over 12 hospitals and several hundred practice locations, across the State of Maryland.

Karen also directs the HITECH regulatory program: Meaningful Use for the Medical System.  Her responsibilities include technical implementation oversight & strategy for the multiple vendor communities (Epic, Cerner, Meditech, Next Gen etc…) while driving and coordinating the operational, compliance, financial and audit efforts for all affiliates (EHs and EPs). 

Throughout her career, she has organized and led transformation projects for Academic, Community and Critical Access Hospitals which include several life-cycles of full hospital conversions, CPOE, revenue cycle, device integration and clinical documentation.

Prior to entering health IT, Karen worked as a Clinical Research Coordinator and was licensed as an EMT.  She is the former Executive Director of an international non-profit organization focused on improving pediatric and maternal health in the developing world through the implementation of innovative and self-sustainable health improvement programs. 

Karen holds an adjunct faculty appointment with the Community College of Baltimore County (CCBC) in the Health Information Technology Program.  A HITECH Community College Consortia Program recipient, she led the implementation and development of this new program for the college.  Most recently, Karen assisted with writing a successful EARN grant bid, a DHMH program to strengthen strategic workforces in the state of Maryland.  

She is actively engaged in the Health Information Management Systems Society (HIMSS) and has presented several times on her work around workforce management and regulations. Karen is the Vice-Presidnet for the Maryland HIMSS Chapter and continues to support CXO and professional development programming efforts statewide.  She attended The George Washington University in Washington D.C. 

Karen resides near Annapolis, Maryland with her husband and two children. 

Karen Marie Wilding