The aim of the San Diego Health Connect (SDHC) is to unify the San Diego Area healthcare landscape. They engage patients, securely connect providers, and work with other HIEs to improve care in their community. The SDHC began as the San Diego Beacon Community in 2010, with the goal of strengthening local health information technology infrastructure and implementing new approaches for improving care. The HIE was transitioned into the SDHC in 2013, and continues the work to bring health information exchange to every member of the San Diego Community.
Dan Chavez, Executive Director of the San Diego Health Connect, shares his experiences and advice for other HIEs including using a pragmatic approach to onboarding providers. Among the challenges faced and lessons learned, he discusses the changing landscape of healthcare technology, the importance of a willingness to share, and striking a balance in the governance and leadership of an HIE.