Digital maturity continues to be a key priority for health systems around the world, as a way to improve clinical and financial outcomes but also as a way to build resilience in times of crisis. However, most indexes only propose a hospital-centric and partial view of digital maturity and fail to take into account key stakeholders and their contributions to a broader health ecosystem. An ecosystem that connects clinicians and provider teams with people, enabling them to manage their health and wellness using digital tools in a secure and private environment whenever and wherever care is needed. An ecosystem where operational and care delivery processes are outcomes-driven, informed by data and real-world evidence to achieve exceptional quality, safety and performance that is sustainable. Starting with common challenges facing health systems around the world, this session will discuss the need of a new blueprint for digital health transformation; one that can measure progress toward the digital maturity of the health ecosystem as a whole with the goal of engaging people in their individualized care to improve outcomes as well as health system capacity and viability into the future: governance and workforce, predictive analytics, interoperability and person-enabled health.

Learning objectives:

• Learn how a broader look on digital maturity can not only improve clinical and financial but also build the resilience of health systems.

• Realise the importance of integrating four dimensions into the concept of digital maturity: governance and workforce, predictive analytics, interoperability and person-enabled health.

• Learn how a broader view of digital maturity can not only improve clinical and financial outcomes but also build the resilience of health systems.