COVID-19 has placed unprecedented strain on health systems. In light of the experience gained in recent months, healthcare organisations have had to reevaluate and redesign care delivery models that ensure patients truly remain at the heart of healthcare. With the emergence of new digital health solutions and an increased transition to virtual care, clinicians are now able to remotely deliver quality care, even with high-complexity patients. These solutions provide patients with a seamless technology experience irrespective of the care setting. This panel discussion will bring together industry leaders and medical professionals to discuss how increased adoption of digital health technologies will empower the healthcare workforce to deliver care that is empathetic at its core. Panelists will cover how the recent drive to digital has delivered benefits to patient care by increasing patient engagement, improving health workforce productivity and accelerating collaboration capabilities to support improved clinical decision-making processes.
Learning points:
●Understand how we need to equip healthcare professionals with the necessary skills and resources to embrace digital technologies and encourage a more compassionate workplace environment, leading to improve the patient care delivery experience
●Discuss how digital health enables patients to become more engaged in their own care and truly be part of the care team
●Discuss how infrastructure and platform choices can nurture a culture of collaboration and enable real-time transfer of information across disciplines