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WEEK OF November



Hello {{lead.First Name:default=Subscriber}} welcome to this week's edition of The HIMSS Northa America Weekly Insider.

In this issue: HIMSS elections close Sunday • Communication's role after a cyber attack • Revenue Cycle Solutions Summit examines how to keep the cash flowing during an EHR installation

What's New
Just 5 Days Left to Vote in the HIMSS North America Election
The HIMSS North America election closes on Nov. 15, so vote now. HIMSS members can vote on the proposed bylaws changes and for members of the Nominating Committee. If you have not received an email with ballot instruction, please contact user support by phone at 952-974-2300 or by e-mail at
Don't delay... your vote makes a difference, as you share your opinion on the issues now under review. Visit the HIMSS website to access the bylaws, FAQ, proposed changes, and for other background materials.

Your vote counts in the HIMSS North America election
If you haven't voted yet in the HIMSS North America election, you can still cast your ballot. The election is open, so take the time to share your opinion. As a HIMSS member, you can vote on the proposed bylaws changes and for members of the Nominating Committee. You should have received an email invitation with the link to the ballot. If not, please contact please contact user support by phone at 952-974-2300 or by e-mail at Visit the HIMSS website to access the bylaws, FAQ, proposed changes, and for other background materials. The election will close on Nov. 15, so cast your vote now.

You've been breached. Now what?
Edelman, the world's largest PR firm, is presenting "Extra, extra! Read all about it! You've been breached, now what?" at the Boston Privacy & Security Forum, Dec. 1-3. In the age of consumerism, a data breach can have repercussions beyond HIPAA: It can blacken a healthcare provider's reputation, tipping the competitive balance and potentially driving customers/patients to another organization. While healthcare security professionals don't lead the communications response when a data breach occurs, they should know what constitutes an appropriate public response. Join Andy Liuzzo and Jeff Picarello, from Edelman, along with over 50 additional speakers for this three-day event. Register now.

Keep the Cash Flowing: RCM Best Practices During an EHR Installation
The expense, complexity, and clinical focus of an EHR installation often means that the transition of a hospital's revenue cycle into the new system is given a low priority. Fred Morgan, Senior Director of Physician Patient Accounting, Mercy Health Services, in Baltimore, Maryland, will discuss at the Atlanta Revenue Cycle Solutions Summit, Dec. 7-8, how by addressing the revenue cycle first, healthcare organizations can establish a performance baseline for claims and revenue management. This presentation will outline the RCM challenges Mercy Health Center encountered as it underwent an aggressive, 12-month installation of an Epic EHR system. Click here to register.

Tools & Resources
Article: Designing an eVisit
This resource is designed to provide guidance on how the design and implementation of virtual encounters or "eVisits" can be created. This SlideShare covers the utilization of telehealth products and services by healthcare organizations, as well as the reasons driving their adoption. This resource is focused on reasons to adopt telehealth as a service line, the types of technologies widely deployed, and the financial implications associated with offering care in a virtual setting.

ConCert by HIMSS
ConCert by HIMSS is the industry's only comprehensive EHR and HIE interoperability testing and certification program. Learn how your organization can achieve secure and reliable data exchange. Take action at

New Blog Post: Sharpening Our Focus – Next Steps for the HIMSS Health Story Project
The HIMSS Health Story Project is inspired to make every patient record a meaningful and complete health story that is consistent, connected, and consumable by all that rely on its content. Learn about what's next for the HIMSS Health Story Project in this blog post.

Virtual event: Ensuring Interoperability of EHRs to Achieve the Triple Aim
A HIMSS Virtual Briefing on Wednesday, Nov. 11 from 11 a.m. to 1 p.m., CT, will help address obstacles to achieving interoperability. Let our experts guide you through EHR implementation by discussing challenges and best practices to ensure lower cost, high-efficiency EHR interoperability in your organization. Register now.

Next TIGER Virtual event: Streamlining transition to clinical practice
The next live webinar will take place on Tuesday, Nov. 17, starting at 11 a.m. (ET). The hour-long virtual event will describe the current healthcare landscape, outline impacts of technology to 21st century nursing practice, provide content on the role of local, national, academic partnerships in helping to overcome challenges, and site specific opportunities for collaboration. You will learn how to start creating partnerships and tools to leverage for success. Click here to join.

Defending the Castle: Essentials of Secure Cloud Computing
Cybersecurity concerns are on the rise as organizations search for advanced methods to protect patient data, reduce costs and seek more cost-efficient security offerings. In this two-part virtual briefing, starting Dec. 2, from 11 a.m. - 1 p.m. (CT), discover the advantages of cloud computing as a first line of defense against cyber-attacks, safety breaches and natural disasters.

Beyond the ACA: Driving the Future of Population Health Management
How are you addressing population health in the care continuum? How can an evidence-based approach impact the Triple Aim? In this two-part virtual briefing, starting Dec. 9, from 11 a.m. - 1 p.m. (CT), get the latest approaches to population health including strategies and best practices to manage population health under the Affordable Care Act.

Mobilizing the Patient Experience through Digitization
On Dec. 10 from 11 a.m. - 1 p.m. (CT), learn how having the right information at the right time is critical to delivering safe, affordable, and accessible patient care. While healthcare is noted for its regulatory requirements, the digital age has greatly enhanced workflow, mobility and connectivity, guiding patients and providers toward a richer healthcare experience.

OTHER RESOURCES: The GW Medical Faculty Associates ConnectER Program: Managing Follow-Up ER Visits with Telehealth Case Study
The Medical Faculty Associates' ConnectER Program is a telehealth service for George Washington University Hospital Emergency Department follow-up visits. This program is designed to leverage telehealth for increased continuity of patient care, quality of care, patient engagement, and operational efficiency after a patient receives treatment in the emergency room. Don't miss a panel discussion at the Nov. 8 Connected Health Summit, Nov. 8-11, at the Gaylord National Resort in the Washington, D.C. discussing the case study.

Call for C-CDA Presentations
The HIMSS Health Story Project is collecting real-life Consolidated Clinical Document Architecture (C-CDA) implementation stories that demonstrate direct impact on your organization and patient care from the viewpoint of implementation teams, clinicians and the staff's unique experiences. Share your story today!

New HIMSS Podcast "STEPS To Value": Episode 2- Know Your STEPS
Satisfaction Description: In this episode, we begin our exploration of the HIMSS STEPS value framework, starting with the topic of satisfaction. We talk about patient and staff satisfaction with Greg Wolverton, CIO for ARcare, a Davies & EMRAM Stage 7 Community Health Organization. Jonathan French joins us again to highlight Davies award winners who have gained value through satisfaction-focused projects, and Margaret Schulte shares the value stories of the week. Listen to this episode here.

Calling All Members
Call for C-CDA Presentations
The HIMSS Health Story Project is collecting real-life Consolidated Clinical Document Architecture (C-CDA) implementation stories that demonstrate direct impact on your organization and patient care from the viewpoint of implementation teams, clinicians and the staff's unique experiences. Share your story today!

HIMSS Chapters
Integrated Revenue Cycle Management and the Impact to Your Bottom Line
The Central and North Florida Chapter of HIMSS is holding an event "The Importance of Integrated Revenue Cycle Management and the Impact to Your Bottom Line." On Nov. 12, from 5 - 8 p.m. at Lake Sumter College (South Lake Campus), in Clermont, Florida. This event is for CFOs, physicians, practice managers and any role responsible for the bottom line of an organization. The event is $10 for members and those interested can register now.

Enabling Patient Engagement
The Dallas/Fort Worth Chapter of HIMSS is holding an educational session "Enabling Patient Engagement" on Nov. 13, from 11:30 a.m. - 1:30 p.m. at the Great Wolf Lodge in Grapevine, Texas. Join this respected panel from leading healthcare organizations as they discuss and demonstrate how they are successfully using health IT and other strategies to engage patients in their care. Register now!

You've done a great job implementing that new feature. Now what?
The New England Chapter of HIMSS is hosting its November 2015 Educational Social on Nov. 17 from 6 - 8 p.m. in Boston at Longwood Medical. Judy Remz, director, Electronic Health Record Operation for Atrius Health/Harvard Vanguard is presenting "You've done a great job implementing that new feature! Now what?" Members pay $10, non-members, $25. Register now.

Greater Chicago Chapter of HIMSS November webinar
Register now for this Nov. 17 virtual event, from 12 - 1 p.m. (CT). In this 60-minute webcast, Greater Chicago Chapter of HIMSS members will learn about the PCPI Performance and Quality Improvement Network (PQIN) - a new learning network designed to facilitate rapid-cycle quality improvement among its health care members. The PQIN will use a variety of channels to share and facilitate quality improvement. At the center of the PQIN is an online community or "Hub" that will foster direct interaction among members. Save the date.

Delivering Better Value: To be successful, look beyond a belt or certification
Join the Wisconsin Dairyland Chapter of HIMSS for their upcoming event titled, "Delivering Better Value: To be successful, look beyond a belt or certification" on Nov. 18, from 5:30 - 7:30 p.m. (CT) in Madison, Wisconsin. During this event you will observe the applications of lean principles in healthcare and learn the role health information and HIT play in service delivery and payment reform from Brian Veara, program director for the Clinical Business Intelligence Network. Save the date and click here for more information.

2015 Fall Educational Event, Maryland Chapter of HIMSS
Join the Maryland Chapter of HIMSS for their upcoming 2015 Fall Educational Event, "Health IT Innovation in Maryland: The Next Frontier" on Nov. 19 from 8 a.m. - 2 p.m. Attendees will have an opportunity to participate in speaker Q&A sessions and an interactive panel discussion discovering the Next Frontier of Health IT Innovation. Learn about life and livelihood after electronic health records implementation as we explore Health IT innovations that aid in coordinating a patient's care across providers and connecting consumers with that care. Register now.

Learn the Secrets of the World's Leading Innovators
Learn the secrets of the world's leading innovators on Nov. 19, from 11 a.m. - 12:30 p.m. (CT) in Houston, Texas with the Houston Chapter of HIMSS who are presenting Gautam Gulati, a global leader and innovator. New innovations in technology are forcing organizations - from education to finance to healthcare to hospitality and beyond- to reimagine new possibilities and discover new opportunities. With the customer at the center, we are challenged with finding new ways to create transformational innovation and collaborate at the speed of change. It is becoming paramount for organizations to understand how to thrive in such an unpredictable environment, or risk being irrelevant. For more information, click here.

The Future of Information Technology in Military Health
The National Capital Area Chapter of HIMSS is holding its monthly educational session on Nov. 19 from 5:30 - 8 p.m. at the Key Bridge Marriott, Arlington, Virginia. The program this month is The Future of Information Technology in Military Health, highlighting the Defense Health Agency (DHA). The DHA is responsible for driving greater integration of clinical and business processes across the Military Health Systems (MHS). Register now! For more information, please contact Laura Bennett.


Pawan Goyal, MD, MHA, PMP, CPHIMS, FHIMSS, FAHIMA, Chief Medical Officer, Federal Healthcare - U.S. Public Sector, is a member of the Davies Enterprise Steering Committee.
Read the full interview

Webinar: Keep patients from falling through the cracks. Leveraging telemedicine technologies >>


Feb. 29-March 4, 2016
2016 Annual HIMSS Conference & Exhibition—Las Vegas


Dec. 1-3
Boston Privacy and Security Summit

Dec. 7-8
Revenue Cycle Solutions Summit

Optimization for outcomes-based improvement. Meeting objectives.


American Consultants
Boston Software Systems
Citra Health Solutions
Connexus Technology
Experian Health/Passport
Health Care Software
Meridian Medical Management
NextGen Healthcare
Optimum Healthcare IT
Oracle Corporation
Pharmacy HIT Collaborative
Philips Healthcare
QuadraMed Corporation
Samsung Electronics America
SPH Analytics
Standard Register
Viterion Corporation
Zebra Technologies

Take a closer look at the industry news and Health IT resources from our HIMSS Corporate Members.

Your membership dues contribute to the education, resources, and thought leadership necessary to drive your career and our industry forward. Take a moment today to login to your account to ensure that your membership is up to date. If you need a paper invoice, request via email at Thank you for your support!

Note: The inclusion of an organization name, product or service in this publication should not be construed as a HIMSS endorsement of such organization, product or service, nor is the failure to include an organization name, product or service to be construed as disapproval.


CareTech Solutions is the trusted provider of customized healthcare information technology (IT), Web products and services that contribute to improving the patient experience while lowering healthcare costs. Howard Medical is transforming patient care with innovative point-of-care solutions, including medication carts, cabinets, hardware technology, and accessories. ExteNet Systems is a leader in the design, deployment, and operation of venue-specific distributed wireless networks that serve key market segments such as Healthcare, Class A Office Space, Hospitality, and Sports & Entertainment. ExteNet's turnkey solutions, many of which are in operation at Healthcare facilities today, enable a high quality mobile broadband (4G-LTE) experience for wireless users and devices (IoT) across the facility.
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ARGO brings over 30 years of experience successfully developing and implementing mission-critical applications. Applying this expertise, ARGO's healthcare solutions address patient matching with biometric verification; duplicate record detection and prevention; care coordination; and propensity to pay/cash flow. iMethods creates meaningful relationships to help healthcare organizations leverage technology to improve patient care. Caradigm is a population health company that improves patient care, advances the health of populations and reduces costs. It provides all capabilities critical for population health management.
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