The growth in both the development of and the market interest in digital health consumer technologies is moving at an astonishing speed. Patients want to be engaged in their healthcare decision-making process, and those who are engaged as decision-makers in their care tend to be healthier and have better outcomes. Provider organizations are working to understand the optimal usage and integration of patient health data generated from consumer health devices such as fitness trackers, blood glucose testers, sleep trackers, etc. The resources below explores the topics of user experience, usability, and user-centered design through the lens of consumer health.
User Experience in Consumer Health
The Associate Chief Medical Officer for Strategy and Innovation at Stanford Hospital and Clinics discusses the work Standford Medicine has done to “leverage technology to improve patient experience as well as the coordination of care”
Authors discuss the results from the adaption of “a set of existing guidelines for the design of consumer health Web sites into evidence-based evaluation heuristics tailored specifically for mobile consumer health applications.”
This whitepaper explores the “importance of not only including representational analysis within user-centered design of consumer health websites, but also evaluating the health and numerical literacy levels of these websites as an aspect of usability testing. “
This white paper explores “current trends and future challenges in the usability and accessibility of consumer health informatics.”