Effective health information exchanges facilitate the delivery of patient health information to participating healthcare organizations. This entails, amongst other factors, integrating disparate electronic medical record systems utilized at the various participating organizations. The perceived usability and effective workflow integration of HIE participation are two major considerations towards the success of an HIE. The resources below explore the role of user experience, usability, and user-centered design in health information exchange.
User Experience in Health Information Exchanges
This whitepaper reviews a usability evaluation to “look specifically at the user experience with the Rwanda Health Information Exchange (RHIE) system at the point-of-care level”.
This whitepaper “assess the usability of a health information exchange (HIE) in a densely populated metropolitan region.”
Duke University’s School of Medicine studies the acceptance and usability of computer kiosks set up in the Duke University Medical Center for patients to utilize to provide health information directly into a HIE for use in CDS at the facility.