Innovation is the development and application of ideas, processes and methods that occur within and outside of the entire healthcare continuum. Innovation occurs everywhere and has the potential to be applied to health IT in ways that measurably improve performance, quality, cost, satisfaction, speed, and overall patient outcomes. Knowledge gained when moving through user experience, usability, and user-centered design processes are integral to successful innovation. The resources below focus on user experience, usability, and user-centered design through the lens of innovation.
User Experience in Innovation
A designer and thought leader explores the how mobile devices and digital services are creating pervasive, multi-channel, cross-device user experiences.
UX pioneer discusses the state of user experience (UX) and why UX deserves the attention of the c- suite.
An innovation guide and human-centered design toolkit built by design firm IDEO to help international staff and volunteers understand a community’s needs in new ways, find innovative solutions to meet those needs, and deliver solutions with financial sustainability in mind.