A patient portal is a secure application accessible via the Internet that allows patients to interact with their healthcare provider. The patient portal allows patients to view parts of their medical record (chosen by the healthcare provider) and communicate with their provider through secure messaging. To meet the 2014 requirements of the Centers for Medicare & Medicaid Services (CMS) Electronic Health Record (EHR) Incentive Program, often referred to as “Meaningful Use,” healthcare providers must have a patient portal installed. The requirements for how actively the provider and patients use the portal are dependent upon the Stage of Meaningful Use in which the provider is participating.
The key to success is having a Patient Portal that contains the information patients want AND is easy for patients to use. If you can’t get meaningful information to the portal, or your patients don’t use the portal, you won’t meet the measures.
This easy-to-use reference identifies the Meaningful Use (MU) Stage 2 Core and Menu Objectives for Eligible Providers (EP) that require or would benefit through use of a patient portal, and provides simple achievement checklists for each of these measures.