Zuckerberg San Francisco General Hospital cuts readmissions by 58% using email to coordinate care

Zuckerberg San Francisco General Hospital and the University of California San Francisco Family Medicine Inpatient Service, both part of the San Francisco Health Network, piloted a secure e-mail system in a test that involved 1,300 patients and began to bear fruit during its second year.

Eighty-six percent of outpatient primary care doctors reported receiving discharge details typically within a day or two, while 82 percent said the email system improved communication with inpatient physicians. Another sizeable majority, 72 percent, said scheduling follow-ups was easier. And a whopping 93 percent recommended that all hospital services adopt a similar care transition system.

Read the full article, published in Healthcare IT News, to learn more.