Leveraging the Wisdom of Crowds to Measure Healthcare Quality

3:00 pm - 4:00 pm
Tuesday, April 18
South Building, Level 5 | S505

Patient experience is recognized as a critical component of healthcare quality and experience is increasingly incorporated into quality assessments, reporting, and payments. However, the experience data used is typically limited...

Christina Marsh, PhD
Social Science Researcher
Booz Allen Hamilton
Michael Gilbert, MPH
Lead Technologist
Booz Allen Hamilton
Jennifer Gaudet Hefele, PhD
Senior Scientist
Booz Allen Hamilton