Leveraging the Wisdom of Crowds to Measure Healthcare Quality

3:00 pm - 4:00 pm
Tuesday, April 18
South Building, Level 5 | S505

Patient experience is recognized as a critical component of healthcare quality and experience is increasingly incorporated into quality assessments, reporting, and payments. However, the experience data used is typically limited...

Speakers:
Christina Marsh, PhD
Social Science Researcher
Booz Allen Hamilton
Michael Gilbert, MPH
Lead Technologist
Booz Allen Hamilton
Jennifer Gaudet Hefele, PhD
Senior Scientist
Booz Allen Hamilton