What's an IT Needs Assessment?
With respect to technology, a needs assessment is an evaluation of the technical tasks and functions an organization must be capable of performing (that it currently isn't), or of the needs that technology must be able to meet (that are not currently being met). A true needs assessment requires that all possible needs be identified. Determining whether they are realistic, necessary and affordable comes at a later point in the planning process. The assessment must align with the organizations goals and for IT plan. For patient engagement, the organization must include the patients as part of this process.