Interoperability Implementation Case Study

Atrium Health, formerly known as Carolinas Health System, was the first organization in North and South Carolina to achieve HIMSS EMRAM Stage 7 in both the acute and ambulatory environments, signifying the highest levels of electronic medical record adoption, and positioning Atrium Health in the top 5% of healthcare organizations nationwide. 

Atrium Health and Novant Health reached an agreement to exchange patient health data between their EHR systems. This interoperability has served to push the healthcare industry closer to true interoperability and help minimize information blocking.

For this case study, Jonathan Sherman, FACHE, information and analytics services director at Atrium Health, was interviewed about the processes, roles, technology and change management approach used during the organization’s interoperability implementation. He also discussed lessons learned and a look forward to where the organization might further advance and increase their interoperability capabilities to serve patients.

Updated March 22, 2020