Mercy, the fifth largest Catholic health care system in the nation, was named a 2016 Healthcare Information and Management Systems Society (HIMSS) Enterprise Davies Award recipient this month for achieving improvements in patient care through the use of health information technology.
Since 1994, the HIMSS Nicholas E. Davies Award of Excellence has recognized the outstanding achievement of organizations that use health information technology to improve patient care while achieving cost savings. As an award recipient, Mercy will share case studies and lessons learned with other health care organizations.
Each year, Mercy serves millions of patients at its 43 acute care and specialty hospitals and through more than 700 physician practices in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has outreach ministries in Louisiana, Mississippi and Texas. Through its supply chain, information technology and virtual care divisions, Mercy also extends its services and expertise to other health care organizations across the U.S.
“Mercy has long been laser-focused on bringing together all aspects of health care – including clinical, operational, technological and analytical functions – so we can collaborate and determine our best way forward for our patients and our organization,” said Gil Hoffman, Mercy’s chief information officer. “The Davies Award demonstrates how we’ve been able to blend the best of technology, talent and teamwork to bring better care and better health to our patients.”
Mercy received the award from HIMSS based on four case studies that detailed how the use of health information technology and standardized clinical processes have improved patient care and the bottom line. The case studies included:
- Decreasing by nearly three hours the time it took to administer a diuretic to patients with heart failure. A diuretic helps to control patients’ blood pressure by reducing unnecessary salt and water in their bodies through increased urine production. The clinical process helped Mercy achieve mortality rates that are less than half the national average for heart failure patients.
- Reducing pneumonia mortality rates to less than half the national average and decreasing the time it took for patients with pneumonia to receive antibiotics.
- Using surgical procedure data to help achieve $9.42 million in cost reductions, eliminate or minimize the use of certain surgical products, reduce variation in surgical protocols, establish best practices across surgical departments and ensure quality post-operative results for patients.
- Making improvements in clinical documentation to ensure physicians properly capture a clinical diagnosis. Through this work, Mercy has realized $65 million in additional revenue.
“As a Davies Award recipient, Mercy clearly exemplifies how collaborative teamwork, effective planning, use of health information technology and standardized clinical process changes can result in sustainable improvements in patient care,” said Jonathan French, senior director of quality and patient safety and Davies program director with HIMSS.
Mercy will be recognized as a HIMSS Davies Award recipient at the 2017 HIMSS Conference & Exhibition from Feb. 19-23 in Orlando, Fla. For more information on the awards program, visit the HIMSS Davies Award website.
Mercy, named one of the top five large U.S. health systems in 2016 by Truven, an IBM company, serves millions annually. Mercy includes 43 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, more than 700 physician practices and outpatient facilities, 40,000 co-workers and more than 2,000 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has outreach ministries in Louisiana, Mississippi and Texas.
About HIMSS North America
HIMSS North America, a business unit within HIMSS, positively transforms health and healthcare through the best use of information technology in the United States and Canada. As a cause-based non-profit, HIMSS North America provides thought leadership, community building, professional development, public policy, and events. HIMSS North America represents 64,000 individual members, 640 corporate members, and over 450 non-profit organizations. Thousands of volunteers work with HIMSS to improve the quality, cost-effectiveness, access, and value of healthcare through IT. Major initiatives within HIMSS North America include the HIMSS Annual Conference & Exhibition, National Health IT Week, HIMSS Innovation Center, HIMSS Interoperability Showcases™, HIMSS Health IT Value Suite, and ConCert by HIMSS™.
HIMSS is a global, cause-based, not-for-profit organization focused on better health through information technology (IT). HIMSS leads efforts to optimize health engagements and care outcomes using information technology. HIMSS is a cause-based, global enterprise producing health IT thought leadership, education, events, market research and media services around the world. Founded in 1961, HIMSS encompasses more than 64,000 individuals, of which more than two-thirds work in healthcare provider, governmental and not-for-profit organizations across the globe, plus over 640 corporations and 450 not-for-profit partner organizations, that share this cause. HIMSS, headquartered in Chicago, serves the global health IT community with additional offices in the United States, Europe, and Asia.