STEPS to Value Podcast

Episode #37: How CHOC Drives Value through an Optimization-Focused Culture


Like breath, we learn from the moment we are born to the moment we die.   Each moment a mystery to be solved, a question to be answered.  We work constantly to replace random chance with rules of thumb.  Life demands understanding.  

Change, also like breath, begins inwardly and finishes outwardly.  Breath in, Breath out.  Breathe in good processes, good personnel, good technologies to support them both.  Breathe out improved clinical outcomes for patients, operational outcomes for the enterprise, and financial outcomes for the community.      

Welcome to STEPS to Value, a podcast that explores the intersection of people, processes & technology in healthcare as the industry moves towards a value-focused model.  In today’s episode, we will talk to 2016 Davies Award winning Children’s Hospital of Orange County.  We discuss how they were able to optimize the people, processes and technologies tasked to care daily for 1 in 100 kids in the United States. 

This Episode’s Guests:

James Cappon, MD
Chief Quality Officer
CHOC Children's Hospital

Caroline Steele, MS, RD, CSP, IBCLC
Director, Clinical Nutrition & Lactation
Children's Hospital of Orange County

Learn more about Jim
Learn more about Caroline
Learn more about CHOC Children's Hospital


This Episode's Promo:


The Long-Term and Post-Acute Care (LTPAC) Roundtable helps shape the direction of HIMSS in serving the needs of LTPAC providers and vendors. The LTPAC Roundtable meetings focus on topics relevant to the LTPAC IT community, to include professional development, public policy initiatives, interoperability, and the value of health IT.  

Learn more today!

This Episode’s Audience Ask:

So what are you doing to empower your organization to drive value?  Send us your thoughts as a voice memo or email and we will play them on the air at the end of our next episode.   You can send your comments to